1. Adelaide Research & Scholarship
  2. Schools and Disciplines
  3. School of Agriculture, Food and Wine
  4. Wine Science
  5. Wine Science publications
Please use this identifier to cite or link to this item: https://hdl.handle.net/2440/13028
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dc.contributor.authorLockshin, Larryen
dc.contributor.authorMcDougall, G.en
dc.date.issued1998en
dc.identifier.citationInternational Journal of Retail and Distribution Management. 26(11):429-438en
dc.identifier.urihttp://hdl.handle.net/2440/13028-
dc.language.isoenen
dc.titleService problems and recovery strategies: an examination of the critical incident technique in a business-to-business marketen
dc.typeJournal articleen
Appears in Collections:Wine Science publications

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