Keeping the Questions Conversational: Using Structured Representations to Resolve Dependency in Conversational Question Answering

Abstract

Having an intelligent dialogue agent that can engage in conversational question answering (ConvQA) is now no longer limited to Sci-Fi movies only and has, in fact, turned into a reality. These intelligent agents are required to understand and correctly interpret the sequential turns provided as the context of the given question. However, these sequential questions are sometimes left implicit and thus require the resolution of some natural language phenomena such as anaphora and ellipsis. The task of question rewriting has the potential to address the challenges of resolving dependencies amongst the contextual turns by transforming them into intent-explicit questions. Nonetheless, the solution of rewriting the implicit questions comes with some potential challenges such as resulting in verbose questions and taking conversational aspect out of the scenario by generating the self-contained questions. In this paper, we propose a novel framework, CONVSR (CONVQA using Structured Representations) for capturing and generating intermediate representations as conversational cues to enhance the capability of the QA model to better interpret the incomplete questions. We also deliberate how the strengths of this task could be leveraged in a bid to design more engaging and more eloquent conversational agents. We test our model on the QuAC and CANARD datasets and illustrate by experimental results that our proposed framework achieves a better F1 score than the standard question rewriting model.