Please use this identifier to cite or link to this item: https://hdl.handle.net/2440/56615
Type: Conference paper
Title: Managing customer service from a value-based perspective of market orientation
Author: Chen, S.
Quester, P.
Citation: Korean Academy of Marketing Science (KAMS), Global Marketing Conference, Shanghai, China 2008.
Publisher: KAMS
Publisher Place: China
Issue Date: 2008
Conference Name: Global Marketing Conference (2008 : Shanghai, China)
Statement of
Responsibility: 
Shu-Ching Chen and Pascale G. Quester
Description (link): http://kamsconference.org/2008/
http://www.kams.org/3-2e.html
Appears in Collections:Aurora harvest 5
Business School publications

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