Please use this identifier to cite or link to this item: https://hdl.handle.net/2440/65459
Type: Conference paper
Title: The role of perceived value and perceived risk in the assessment of technology-based self-service quality
Author: Rao Hill, S.
Citation: Proceedings of AMA SERVSIG International Service Research Conference 2010, held in Porto, Portugal, June 17-19: pp.1-1
Publisher: AMA
Publisher Place: online
Issue Date: 2010
Conference Name: SERVIG International Service Research Conference (2010 : Porto, Portugal)
Statement of
Responsibility: 
Hill, Sally
Description (link): http://www.servsig2010.org/index.html
Appears in Collections:Aurora harvest
Business School publications

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