Please use this identifier to cite or link to this item:
https://hdl.handle.net/2440/65459
Type: | Conference paper |
Title: | The role of perceived value and perceived risk in the assessment of technology-based self-service quality |
Author: | Rao Hill, S. |
Citation: | Proceedings of AMA SERVSIG International Service Research Conference 2010, held in Porto, Portugal, June 17-19: pp.1-1 |
Publisher: | AMA |
Publisher Place: | online |
Issue Date: | 2010 |
Conference Name: | SERVIG International Service Research Conference (2010 : Porto, Portugal) |
Statement of Responsibility: | Hill, Sally |
Description (link): | http://www.servsig2010.org/index.html |
Appears in Collections: | Aurora harvest Business School publications |
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