Designing a quality assurance system for an Australian Business School

Abstract

The globalisation of tertiary level business education has led to pressure being placed on Australian business schools to provide evidence of the quality of their educational programs. One response has been a stampede by Australian Business Schools to gain recognition by one or more of the agencies that accredit business education programs in the United States and Europe. Another has been a rush to establish a national system of quality assurance. No matter which system is adopted, any attempt to provide evidence of the quality of a business education program requires that the goals of the program be specified and that progress towards those goals be measured. The focus of this paper is on the problems involved in each of these steps.